Help/FAQ

FAQ:

Q: Are you a trusted site with purchases?
A: Yes! Our customers have enjoyed our products, and we always provide great customer support. If you ever have any questions or concerns, please contact us using the Contact page on our website.

Some reviews:

"Nicely made, reasonable prices, and completely worth it!" - Edward Q

Q: What payment(s) do you accept?
A: We accept credit and debit cards, PayPal, PayPal Credit, and Venmo. We plan to expand payment options in the future.

Q: How long until my order arrives?
A: Orders typically arrive within 1–2 weeks, depending on the day you placed your order and how busy we are.

Q: What is your response time for customer support?
A: Usually 1–2 business days.

Q: What is your return policy?
A: Returns are rare because they can be costly for a small business. However, exceptions may be made. If your item arrives broken and you provide photos within 48 hours of receiving it, we may offer a refund.

Q: Are your items handmade?
A: Clay items, bracelets, and similar products are handmade; however, not all clothing items are handmade.

Q: If I want something a certain way, how can I leave a note to you?
A: You can leave a note when placing your order, there’s no need to use the Contact page. The same applies to discount codes.

Q: Where is the business located?
A: We are located in FL.

Q: Do you restock items?
A: Restocks may occur! Keep in mind that some items are handmade, making it harder to produce large quantities.

☆ - Question not here?
☆ - Well, there's a Contact page on our website for you to reach us if you have questions, concerns, etc. Feel free to contact us, and we will help you with your issue as quickly as we can!